Sales & Service Support

  1. In the installation of Products will be done by us, it is chargeable. If you will take this responsibility then installation free.
  2. For out of Kolkata area you have to bear the actual cost of travelling, fooding & lodging expenses for the person to be sent for installation.
  3. Product Literature, Guarantee card, etc. to be provided by us along with each product at a free of cost. If required more, you have to pay for that at a nominal charges.
  4. For service we will be responsible for it, as per terms mentioned in the Guarantee Card, but you will be responsible to collect & send us for its repair & service.
  5. Your name will be displayed in our website: as a local dealer / agent. And we will redirect the ultimate customer to you if it is your area’s call.
  6. Your name & contact no. will be published in our advertisement in the leading News papers, magazines, etc if we give advertise. You can use local advt. sales person, cable TV at your own cost to promote your sales.
  7. To continue your Agency / Dealership there is no minimum lifting criteria of products.
  8. You can allow discount in cash or in kind to the customer but you are not allowed to increase the MRP printed on the product. Which are also displayed in the web site.
  9. In case of any retailar made product, the quotation for price will be given to the party through you and you will be the responsible for payment and confirm order. For that you will get your commission from us.
  10. There will be a one year Agreement between you and DREAMZ GROUP and this Agreement must be renewed with the above terms & condition with a view to run a good business relation between us.